INFORMATION WE COLLECT & HOW WE USE IT
The New York Hospitality Group requests and collects personal information from our customers at various site locations and instances, including, but not limited to, when you make a Catering package purchase, communicate with us via social media, write a review, contact our customer service team, or post other customer-generated content to this Site. These are currently the primary ways in which we gather information, however, we may also collect data through other channels in the future. The types of personal information we may collect from you can vary according to the method through which it was attained. It may include, but is not limited to, the following:
INFORMATION YOU PROVIDE TO US
We receive and store any information you knowingly provide to us, such as:
- Full name
- Email address
- Phone number
- Home address
- Billing information and payment details (such as billing address, credit card details, and other sensitive financial information, specifically for the purpose of completing your transaction)
- A record of your purchase historyand preferences
- Information provided by you through your interactions with us in social media
- Location and geographic information that could be collected if you use our mobile site.
Other details that you may submit to us or that may be included in the information provided to us by third parties, such as and through:
- Trip advisor Reviews
- Invoices sent via email
INFORMATION COLLECTED AUTOMATICALLY
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve to improve marketing, analytics, and site functionality. The New York Hospitality Group does not currently actively respond to “Do Not Track” browser signals or mechanisms, but we’re always open to hearing from customers for whom this issue is really important.
EMAIL & OTHER COMMUNICATIONS
We may contact you via email to send you necessary purchase-related messages, such as responses to package inquiries, confirmation notices, directions for your arrival and commencement of touring services. We may also send you newsletters and additional email messages about our services, and promotions that we feel may be of interest to you. If you no longer wish to receive these and other promotional communications from us, you may select the unsubscribe link which is present in each email. You may also customize your communication preferences by accessing the link which is present in each email as well.
HOW WE USE YOUR INFORMATION
All of the personal information we collect from our customers is for the purpose of the reasoning described above as well as:
- processing, verifying, validating, and completing your transaction
- record keeping of your purchase history
- enabling communication via our Site and social networks
- managing your participation in promotions
- sending email as appropriate (Email ∓ Other Communications)
We comply with the U.S. Children’s Online Privacy Protection Act (“COPPA”), as our sites reside on US servers. We are concerned about the safety of children when they use the Internet and do not knowingly request or collect personally identifiable information online from any person under the age of thirteen.
We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, as The New York Hospitality Group, in our sole and absolute discretion, deems necessary and appropriate. Moreover, in the event of a sale, merger, or transfer of some or all of The New York Hospitality Group’s assets, or dissolution or bankruptcy, your personal information may be transferred to an unaffiliated third party as part of or apart from other transferred assets or assets. Any transfer will then be governed by and be the responsibility of any purchaser of or successor to the transferred assets or assets. We shall notify you by a notice on the home page of any change in the information practices governing your personal information as a result of any transfer of assets or any asset change in ownership, and your choices in how your information is used.
LINKS TO THIRD PARTY WEBSITES
This Site contains links to other websites. The New York Hospitality Group takes no responsibility for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of each website you visit prior to disclosing your personal information.
USER-GENERATED CONTENT & INFORMATION DISCLOSURE
Any personal information or image content you voluntarily disclose online in a manner that other users can view (including, but not limited to: reviews, comments, on social media pages, and in connection withpromotions, becomes publicly available, and can be read, collected, and used by other members of this forum to send you unsolicited messages. Your membership name, email, or other information may also be displayed when you post comments or upload images. The New York Hospitality Group is not responsible for the personal information users select to disclose in these forums.
HOW WE PROTECT YOUR INFORMATION
The New York Hospitality Group utilizes some of the most advanced technology available today for Internet security purposes. When enter sensitive information (such as credit card number) on our invoice forms, we encrypt the transmission of that information using industry standard Secure Socket Layer (SSL) technology, your information is protected with both server authentication and data encryption, ensuring that your data is safe, secure, and available only to The New York Hospitality Group.
In addition, The New York Hospitality Group is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or outside access to keep us all safe!
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com
Last updated March 21st, 2017
54 Gedney Way, White Plains, NY 10605
Thank you for choosing The New York Hospitality Group!
The NYHGroup Team